Chang Ting Pte Ltd (“Chang Ting,” “we,” “us,” or “our”) is committed to protecting the personal data of visitors to our website at changting.com.sg (the “Site”) in accordance with Singapore’s Personal Data Protection Act 2012 (“PDPA”). This Privacy Policy explains what personal data we collect, how we use it, and your rights.
1. Personal Data We Collect
We collect personal data you provide directly to us, primarily through our Contact form. This may include:
- Your name
- Email address
- Phone number
- Company name and job title (if provided)
- The content of your message or enquiry
We do not knowingly collect payment card details, national identification numbers, or other sensitive personal data through this Site.
Like most websites, our hosting and caching infrastructure automatically logs standard technical information (IP address, browser type, pages visited, timestamps) for security and performance purposes.
2. How We Use Your Personal Data
We use the personal data you provide to:
- Respond to your enquiries and consultation requests
- Provide information about our Microsoft Dynamics 365 Business Central and related services
- Maintain records of our business communications
- Improve our Site and services
- Comply with our legal obligations
We do not sell your personal data to third parties.
3. Legal Basis for Processing
We process your personal data on the basis of:
- Consent — when you voluntarily submit the Contact form
- Legitimate business interest — responding to enquiries and maintaining client relationships
- Legal obligation — where required by Singapore law
4. Disclosure of Personal Data
We may disclose your personal data to:
- Service providers who help us operate the Site (e.g., our web hosting provider, email delivery services, and form-processing plugins)
- Professional advisors (lawyers, auditors) where necessary
- Authorities, where required by law
We do not currently use any third-party analytics, advertising, or tracking tools on this Site. If that changes in the future, this Privacy Policy will be updated accordingly.
5. Data Retention
We retain personal data collected through the Contact form for as long as necessary to respond to your enquiry and maintain business records, and in any case no longer than 3 years from your last contact with us, unless a longer period is required by law.
6. Data Security
We take reasonable technical and administrative measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights Under the PDPA
Subject to applicable exceptions, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate personal data
- Withdraw your consent to our collection, use, or disclosure of your personal data
- Lodge a complaint with the Personal Data Protection Commission (PDPC) if you believe we have not handled your data in accordance with the PDPA
To exercise these rights, contact us using the details in Section 9 below.
8. Cookies
This Site uses only essential, functional cookies required for basic operation (such as page caching and form security), and does not currently use analytics, advertising, or marketing cookies. If this changes in the future, we will update this section and, where required, provide a cookie consent mechanism.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Chang Ting Pte Ltd
Email: support@changting.com.sg
Phone: +65 9387 0806
Address: 60 Paya Lebar Road, #06-28 Paya Lebar Square, Singapore 409051
You may also lodge a complaint with the Personal Data Protection Commission of Singapore at www.pdpc.gov.sg.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date below will reflect the most recent revision.
Last updated: July 6, 2026
See also our Terms & Conditions.